Platform
Effective date: 13 January 2026 · Last updated: 13 January 2026
Overview: This document brings together three key policies for using DAO CreaTech™ (run by Intercultural Roots for Public Health): our Platform Terms, Privacy Notice, and Refund & Cancellation Policy. Together they explain (1) how the platform works and what users and organisers are responsible for, (2) what personal data we collect and why (including your rights under UK GDPR), and (3) how cancellations, changes and refunds are handled for tickets and digital passes. In plain terms: we provide the software, organisers run their events (unless we clearly state otherwise), we aim to use personal data responsibly and securely, and refunds are managed fairly in line with the organiser’s policy and UK consumer law.
Effective date: 13 January 2026 · Last updated: 13 January 2026
Summary: DAO CreaTech™ is a platform run by Intercultural Roots for Public Health that helps organisers publish event listings and sell tickets or digital passes. By using the platform, you agree to follow these rules, keep your account secure, and use the service lawfully. Unless we clearly say otherwise at checkout, your contract for attending an event is with the organiser, who is responsible for delivering the event safely and as described. Tokens/passes on the platform are for access and participation only — not investments. We can remove listings or suspend accounts if these rules are broken or if there’s a safety, legal, or security risk.
1. Who we are and how to contact us
Intercultural Roots for Public Health (the Organisation), a UK CIO (CIO number: CE015098 |
Charity number:
1179885). Registered address: 133 Thanet Street, London WC1H 9QE, United Kingdom.
Support: support@daocreatech.com · Privacy: connect@daocreatech.com
2. What these Terms cover
Rules for using the Platform; how listings work; buying tickets/passes; responsibilities
(Platform vs
Organisers vs users). Your use also includes the Privacy Notice (Doc 2) and Refund &
Cancellation Policy
(Doc 3).
3. Accepting these Terms
By using the Platform, you agree. If not, do not use
the
Platform.
4. Eligibility and accounts
18+ only; accurate info; keep credentials secure.
5. Key definitions
Organiser (runs listing), Co-organiser (given permissions), Attendee/Ticket Holder (buys
ticket/pass), DAO
Instance (a listing).
6. Our role
We provide software; Organisers run events. Unless stated otherwise, your contract for entry is
with the
Organiser. Tokens/passes are access/participation only, not investments.
7. Organiser responsibilities
Accurate listings; comply with law/venue; clear refund policy; health/safety + risk assessments;
appropriate
insurance; lawful content. We may suspend/remove for breaches or risks.
8. Tickets, passes, checkout
Payments (GBP via Stripe), electronic confirmation. Default: you buy from Organiser (unless we
state
otherwise). Delivery via email/account. Refunds per Organiser policy + Refund Policy + law
(statutory rights
remain).
9. Tokens / access units
Tokens/passes are access units for a listing; not investments; not transferable unless stated.
Benefits
defined by Organiser; may include or exclude tickets.
10. Threshold-based listings
If minimum threshold not met by deadline, may cancel and refund per policy.
11. Voting and “DAO” features
Topics/rules/weighting set by Organiser. Voting is participation, not legal duties. External
channels are
third-party.
12. Optional blockchain features
Public/irreversible; network fees; you secure your wallet; we aim not to put personal data
on-chain.
13. Content and IP
You own your content; you license us to host/display for the Platform/listing.
Platform/branding/software
belong to the Organisation; no reverse engineering/misuse.
14. Acceptable use
No law-breaking, rights infringement, malware, unauthorised access, misrepresentation, or
financial crime.
15. Suspension/termination
We may suspend/terminate or remove listings for breaches, harm, or legal/security risk.
16. Disclaimers
Platform “as is/as available”; no guarantee of uninterrupted or error-free operation.
17. Liability
Not responsible for acts/omissions of Organisers/venues/attendees/third parties. No exclusion
where unlawful
(death/personal injury by negligence, fraud, etc.).
18. Changes
We may update Terms; continued use means acceptance.
19. Governing law and courts
England and Wales law; courts of England and Wales (consumers in Scotland/NI may use local
courts).
Effective date: 13 January 2026 · Last updated: 13 January 2026
Summary: We collect only what we need to run DAO CreaTech™, process purchases, support you, and keep the platform secure. We share data with trusted providers (e.g., payments) and, where needed, with organisers to manage entry/refunds. We keep data only as long as necessary. You have rights (access, correction, deletion in some cases, etc.) and can complain to the ICO.
1. Who we are (data controller)
Intercultural Roots for Public Health (the
Organisation)
is the controller unless stated otherwise. UK GDPR + Data Protection Act 2018. Privacy:
connect@daocreatech.com · Support: support@daocreatech.com · Address: 133 Thanet Street, London
WC1H 9QE,
UK.
2. What data we collect
Account data; purchase data (no full card details);
event data;
device/usage data; verification data (organisers, if used); blockchain/wallet data (if enabled).
3. Where we get data
From you (forms/support), automatically (cookies), from
providers
(e.g., payment status).
4. Why we use data
Accounts; purchases/confirmations; access/permissions;
support;
security/fraud prevention; analytics/improvements; legal compliance; updates/marketing where
permitted.
5. Lawful bases
Contract; legitimate interests; legal obligation; consent
(certain
marketing/cookies).
6. Who we share with
Payments (Stripe), hosting/IT, analytics, organisers
(for
delivery/refunds), verification providers, and public networks if blockchain is used.
7. International transfers
Where needed, with safeguards.
8. Retention
Only as long as needed for
purposes/legal/accounting/safeguarding/disputes.
9. Your rights
Information, access, rectification, erasure, restriction,
portability,
objection; complain to ICO.
10. Security
Appropriate measures; no system is 100% secure.
11. Children
Not for under-18s; no knowing collection.
12. Cookies (short notice)
Essential; analytics; preference. Consent for
non-essential;
controls via cookie banner/settings.
13. Updates
We may update this notice; new effective date posted.
Effective date: 13 January 2026 · Last updated: 13 January 2026
Summary: Refunds depend on the event and the organiser’s stated policy. If an event is cancelled, you’ll normally get a refund to the original payment method. If rescheduled/materially changed, a refund window or option to attend should be offered. If you can’t attend, tickets are usually non-refundable unless the listing says otherwise. Statutory rights under UK consumer law remain.
1. Quick summary
Most event tickets are for specific dates/times (cooling-off
may not
apply). You can get refunds for cancellation and sometimes reschedule/material change; statutory
rights
remain.
2. Who is responsible
Organiser usually responsible; Platform may support
refunds but
acts on organiser’s behalf unless stated otherwise.
3. If an event is cancelled
Refund ticket/pass price and mandatory fees; to
original
payment method unless agreed otherwise.
4. Rescheduled or significantly changed
Offer refund window or option to
attend
rescheduled event.
5. Threshold-based events
If minimum not met by deadline: may cancel and
refund
automatically.
6. If you can’t attend
Usually non-refundable unless listing says otherwise;
some
organisers may offer goodwill.
7. How to request a refund
Via Platform (preferred) or organiser contact;
include order
reference/event/date/reason.
8. Refund timing
If approved, typically 5–10 working days
(provider-dependent).
9. Chargebacks/fraud
Chargebacks may pause access; additional info may be
requested.
10. Statutory rights
Nothing limits statutory consumer rights; services must
be delivered
with reasonable care and skill.